Shipping and Returns Policy

ACHAVENA ONLINE STORE SHIPPING AND RETURN POLICY
Shipping Policy
We make every effort to deliver your order as quickly as possible. Expected delivery times are as follows: excluding public holidays and weekends.
●France: 2 to 9 days

●United States: 4 to 10 days

●Poland: 4 to 10 days

Please note that the delivery times indicated are indicative and are subject to change due to unforeseen circumstances such as customs delays or carrier issues.

Return policy
We offer a 30-day return policy, which means you have 30 days from receipt of the product to request a return.
Return Eligibility Conditions
For a return to be accepted, the product must meet the following conditions:
●It must be in the same condition it was received in - unworn and unused.

●It must have the original labels and be in its original packaging.

●Must be accompanied by proof of purchase (receipt or invoice).

How to make a return?
To begin the return process, contact us at: achavenafr@gmail.com

If your return is approved, you will receive a return label and shipping instructions. Products sent without prior return authorization will not be accepted.
If you have any questions regarding returns, please contact us at achavenafr@gmail.com
Damaged or incorrect products
Please check your order carefully upon receipt.